Join the Listening Economy

Active Listening is proven to be essential for emotional wellness, and is considered one of the most important business skills. Whether you'd like to become a Professional Listener and provide Active Listening as a Service (ALaaS) on the Hapi platform or boost your leadership skills and drive revenue in your current job, the ALA certification program is perfect for you! The Listening Economy will open up new opportunities and increase your income no matter how you use this training.
Developing Listening Leaders

Course curriculum

Browse the course chapters and lessons

    1. 1.1 Course Overview

    2. 1.1 - Reflection: The Dream Team

    3. 1.2 What is Professional Listening?

    4. 1.2 - Active Challenge: Taking Note

    5. 1.3 Become an Impactful Listener

    6. 1.3 - Active Challenge: Paraphrase for Peace

    7. 1.4 Build Trust & Safety

    8. 1.4 - Reflection: Explore Psychological Safety

    9. 1.5 Ei - A Framework to Listen

    10. 1.5 - Active Challenge: Dropped Hobbies

    11. 1.6 Examples of Ei Questions

    12. 1.6 - Reflection: Being Heard

    1. 2.1 Chapter 1 Review

    2. 2.2 The Guiding Voice of Optimism

    3. 2.2 - Active Challenge: Two Wolves of Optimism

    4. 2.3 Encourage Awareness

    5. 2.3 - Active Challenge: Bless Your Bites

    6. 2.4 Enable Self-Regulation

    7. 2.4 - Active Challenge: 5 5 5 Box Breathing

    8. 2.5 On Empathy

    9. 2.5 - Reflection: Exploring Empathy

    10. 2.6 Foster Resilience

    11. 2.6 - Reflection: Remembering Resilience

    12. 2.7 Empathy in Action

    13. 2.7 - Active Challenge: Here Comes the Sun

    14. Module 2.1 Final_1

    15. Module 2.2 Final_1

    16. Module 2.3 Final_1

    17. Module 2.7 Final_1

    18. Module 2.4 Final_1

    19. Module 2.5 Final_1

    1. 3.1 Chapter 2 Review

    2. 3.2 Enhance Trust

    3. 3.2 - Reflection: Fresh Ears for a Day

    4. 3.3 Unconditional Positive Regard

    5. 3.3 - Active Challenge: Dip and Sip

    6. 3.4 Craft Thoughtful Questions

    7. 3.4 - Reflection: Getting Curiouser

    8. 3.5 Guide Towards Decision

    9. Activity #4: Forward-back Thinking

    10. 3.6 Crisis Techniques

    11. 3.7 Reflect on Listening

    12. 3.7 - Reflection: The Habit

    13. Module 3.1 Final_1

    14. Module 3.7 Final_1

    15. Module 3.5 Final_1

    16. Module 3.2 Final_1

    17. Module 3.4 Final_1

    18. Module 3.3 Final_1

    19. Module 3.6 Final_2

    1. 4.1 Chapter 3 Review

    2. 4.2 Continue the Conversation

    3. 4.2 - Reflection: Building the Psychic Bridge

    4. 4.3 Social Upskilling

    5. 4.3 - Reflection: Social Skill Building

    6. 4.4 Become a Listening Leader

    7. 4.4 - Active Challenge: Become the Teacher

    8. 4.5 Restore

    9. The Listening Life

    10. Module 4.1 Final_1

    11. Module 4.6 Final_2

    12. Module 4.2 Final

    13. Module 4.4 Final_1

    14. Module 4.5 Final_1

    15. Module 4.3 Final_1

About this course

  • $249.00
  • Learn at your own pace
  • Engage with the community
  • Course completion certificate

Developing Listening Leaders @ Work

Grow your business, improve your team, and enhance trust in the workplace.

The Atlantic Listening Academy can help develop your team into more effective listeners. Contact us for business pricing at: partnerships@hapi.com

  • Studies have shown that companies who listen to their employees can expect to see higher rates of productivity, decreased employee turnover, conflict reduction, and overall positive work culture.

  • Our Atlantic Listening Academy trains your team to become Listening Leaders, which drives revenue growth. Academic studies show that those who better listen to customers, have increased client intimacy, less churn, greater opportunities to cross sell and up sell, and a better understanding of what’s important to your clients and the partners.

  • At Hapi, we implement listening strategies and tools to obtain anonymous aggregated insights about your employees so that your company can make data-driven decisions that lead to better outcomes for your business.

Start your professional listening journey today

Build and develop your listening and emotional intelligence skills with The Atlantic Listening Academy. Study at your own pace, earn a certificate, and engage with our active listening community.

Many of our graduates go on to earn over $25k/year as Professional Listeners on the Hapi platform.

Join our VIP Listener List

Not ready to enroll or just want to stay in the loop? Join our VIP Listener List to receive periodic updates from Hapi and The Atlantic Listening Academy.

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